Privacy policy

Privacy Policy
Cocoon Pure Silk Duvets adhere to the Privacy Act 1988 (Cth).
This act is where the Australian Privacy Principles outline how businesses collect and store your
personal information (being information directly identifiable to you).

How Cocoon Pure Silk Duvets will collect your personal information.
There is always a chance we will receive your personal information whether it is through email, our
website or other means. If we do it will be protected under our team strictly abiding by the Privacy
Act 1988 (Cth)

Receiving, storing, and using your personal information
information may be collected during activities such as: ordering from our website, leaving a review,
providing contact information and/or financial information, communicating with our support team,
among other things. We may receive and store your personal information such as your details,
phone number and email.
The personal information collected may be used to contact you regarding our products,
opportunities, services, delivery status etc. This might be done through SMS, email, or mail. There is
also a possibility that we may also use your information to better understand our client base and
track certain metrics.

The disclosure of your information
 We only disclose your information when absolutely necessary (i.e., to delivery companies
when you order from us online).
 We may use your personal information at times where we have to protect any trademarks,
copyright, legal rights, etc. of Cocoon Pure Silk Duvets
 If we change ownership we will advise you all before we disclose or hand over any personal
information. We would make sure that the potential purchaser would agree to maintain
the same level of privacy and confidentiality.​
 We may also have to disclose this information if we were required by law to fulfil a legal
requirement.
Security

Providing your information is done so at your own risk and in providing this information, you agree
to this policy. We enforce strict procedures to prevent malpractice when it comes to the use of your
personal information however we cannot promise 100% security.

You have a right to know what information we hold about you
We will provide you with the information we hold about you in accordance with the Privacy Act 1988
(Cth). If you have any questions about this please email us.
Do note in some circumstances we may reserve the right to provide you this information due to legal
action or policies outlined in the Privacy Act.

What happens if we change our privacy policy?
As times change, we may also have to change or modify our privacy policy. If we do, we will be the
first to notify you via email or announcement on the website itself.
 
Regarding our website
Cocoon Pure Silk Duvets may receive metrics in relation to your shopping experience. .
Additionally, cookies may be used on this site. A ‘cookie’ or ‘cookies’ on a website are miniscule files
that a website might use to identify you and store your details.
An example being:
 Giving you product recommendations on google.
Note : you may be able to turn off cookies when you head into your browser settings.